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Travel Tips to the Cardholder |
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It is preferable to use your Card at any merchant/ATM before you travel. |
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Make a note of the Visa Global Card Assistance Service emergency number visit www.visacemea.com get the number for your destination and keep it separate from your Card. |
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Make a note of your 16-digit Visa account number and keep it separate from your Card. |
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Make a note of BankMed Call Center telephone number (01 – 70 80 90) for inquiries or to report lost/stolen Cards 24 hours a day, 7 days a week. |
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Check the expiry date on your Card and make sure that you have enough funds in your principal account or that your Card payments are up-to-date. |
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Photocopy your Card and keep the document somewhere safe. |
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Do not keep Cards and cash in the same place — that way you will not lose everything. |
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When you pay with your MedCard, check the information on the sales voucher. You are liable for the amount written in the box marked Total, so make sure it is filled in before you sign. |
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Keep a copy of all sales receipts (even for rejected/declined transaction), check them against your statement and immediately report any circlerepancies. |
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Memorize your personal identification number (PIN) and do not divulge it to anyone even to Bank personnel. |
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In case you decide to pay by other means after you present your Card to the merchant especially at hotels, make sure you keep a proof of payment. |
Card safety abroad
It is always safer to hold payment cards instead of cash. Unlike cash, if the Card is lost or stolen, you can request blocking and replacing the Card(s).
If you are in Lebanon
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Call our Call Center on 01- 70 80 90 (available to help you 24 hours a day, seven days a week) and report the loss/theft incident. |
If you are traveling
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All you need to do is call our Call Center on 00-961-1-70 80 90 or Visa Global Card Assistance Service for details (available to help you 24 hours a day, seven days a week). |
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Call the Visa Global Card Assistance Service, using Visa worldwide network of free telephone numbers. To get the number please visit http://www.visacemea.com/lv/global_dir.jsp |
They will take details of the lost or stolen Card, arrange a replacement or emergency cash advance and answer any other Visa or travel-related queries.
Visa travel offers
Visit http://www.visa.com/destinations and check a world of special offers at your fingertips when you carry a BankMed Visa card with leading hotels, restaurants, car hire companies and airlines. It is as simple as 1 2 3.
On-line shopping tips
Use a secure web browser
Look for an "s" after the "http" in the web page address or URL.
Keep your password secret
Some on-line stores require you to register a user name and password before buying an item. Just as you keep your cash machine code private, always keep your passwords secret from other people.
Use the Internet to compare retailers
Compare products and prices before you buy — click around to find your item at the best price.
Protect your Card details
Only give your MedCard details when making purchases — do not give your Card details for any other reason.
Check delivery and return policies
Before completing an on-line transaction, read the store’s delivery and return policies. Find out if you can return items and who bears the cost.
Keep a record of your transactions
Keep a record of your transactions — just in case you need to return an item or have a question about your purchase.
To learn more about MedCards, please contact BankMed call center
on 01-70 80 90, available 24/7 to answer all your questions, or visit one
of our branches.