Complaints & Compliments

Because we are committed to providing you with the best service, we value comments about your experience with Bankmed.

Should you have a complaint or a compliment about a Bankmed product, service, or a private issue, please feel free to reach us through any of the following channels:

We welcome your feedback. Thank you for taking the time to write to us.

Online (Click Here): Fill in the below form to submit your Complaint, Compliment or General Feedback.

Because "You! Count," serving you better is our aim. Because we are committed to make your banking experience a pleasant one, your valuable feedback is important to us, we will be glad to help you in case you have faced any complaint.

Complete the form, whereby upon receipt we will get in touch with you the next working day.

  Maximum 500 characters allowed
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By Fax: Through +(961) 1 708099

By Phone: Our Customer Care agent is ready to support you at anytime around the clock.
Call us at +(961) 1 708070 or 1270 (Inside Lebanon)

In writing: Write to Bankmed Customer Care unit at the following address:
Bankmed – Corniche Al Mazraa - Main Road - Etoile Center - 3rd Floor.

24/7 Call Center +(961) 1 708070 or 1270 1270 (Inside Lebanon)

At Bankmed, we are committed to protecting and safeguarding your personal data. As part of this commitment, we have published our privacy policy in accordance with the new General Data Protection Regulation (“GDPR”) and other applicable data protection, confidentiality and banking secrecy requirements so that you are aware of the way we handle your personal data and the control you have over them.
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To find out more, please read our "Privacy Policy" and "Cookie Policy".